Customer Reviews
AUSTIN'S FLORIST & GIFTS
Local Freeland, MI florist
Local Freeland, MI florist
Date: Apr 07, 2023
Name:
Gerri K
State/Province:MI
The customer service, delivery and the beautiful arrangement they designed were 1st class. I will be using and recommending Austin's Florist & Gifts in the future!
Michelle's Reply:
Date: Apr 07, 2023, 9:28 am
Thank you for giving us try! we appreciate your business!
Date: Dec 14, 2022
Name:
Linda B
State/Province:MI
My son/family live out of state and sent my mother a 90th birthday arrangement today at an assisted living facility and it is the most gorgeous arrangement I've seen. Even the staff at Edgewood were complimenting on the beauty of the flowers. Thank you Austin's for making my mom's 90th special.
Michelle's Reply:
Date: Dec 16, 2022, 11:17 am
We are so happy everyone enjoyed it! Thank you for your business. It is appreciated.
Date: Feb 11, 2022
Name:
Brenda V
State/Province:MI
I was a first time client. I will definitely be a repeat customer. Our flower arrangements turned out perfectly beautiful. The flowers were fresh and full. Everything we wanted. I'm overly satisfied. Thank you so much for your patience and helping us pick out the arrangements.
Michelle Price's Reply:
Date: Feb 11, 2022, 7:46 pm
Thank you for business. We are so pleased you liked everything. Can’t wait to help you in the future.
Date: Jun 20, 2021
Name:
Lisa C
State/Province:MI
Once again the amazing work by the team at Austin's has EXCEEDED my expectations!! The vases they filled for my stepdaughter's graduation party were absolutely beautiful! Do not hesitate to choose Austin's. The ladies are incredible! You can see in the beautiful work they do how much heart goes into it.
Michelle's Reply:
Date: Jun 20, 2021, 2:20 pm
Thank you Lisa for your continued business. We appreciate your business!
Date: Apr 30, 2021
Name:
Christy M
State/Province:MI
Absolutely beautiful arrangements! On time delivery. I chose their florist choice and it was perfect!
Michelle's Reply:
Date: May 03, 2021, 5:56 am
Thank you for trusting us with your order.
Date: Apr 20, 2021
Name:
Jen S
State/Province:CA
Ordering online was quick and easy, and my mom loved her large colorful birthday bouquet. Thank you for brightening her day during a time that we can't be with her!
Michelle's Reply:
Date: Apr 20, 2021, 4:16 pm
Thank you! We appreciate your business.
Date: Feb 05, 2021
Name:
LouAnn E
State/Province:MI
My family and I loved the beautiful spray these ladies created for our Mother's memorial service. It was absolutely perfect in every way. Thank you so very much.
Michelle's Reply:
Date: Feb 05, 2021, 8:07 am
Thank you for trusting us with your Mother's sympathy tributes.
Date: Nov 10, 2020
Name:
Taylor S
State/Province:WA
I recently got my wedding flowers from Austin’s and I was completely blown away by how beautiful they were! They exceeded all my expectations and were just absolutely stunning! Judy was such a please to work with and I had so much fun with her during my consultation with her. I can’t recommend them enough!
Michelle's Reply:
Date: Nov 10, 2020, 7:38 am
Thank you for trusting us with the flowers for your special day!
Michelle's Reply:
Date: Nov 10, 2020, 7:38 am
Thank you for trusting us with the flowers for your special day!
Date: Aug 08, 2020
Name:
Shawn W
State/Province:MI
Thank you for the absolutely beautiful Birthday flowers best ever
Michelle's Reply:
Date: Aug 10, 2020, 6:22 am
Thank you for your order!
Date: May 12, 2020
Name:
Jody W
State/Province:LA
The Birthday flower arrangement was beautiful, and ready for pick up in 30 minutes !
Thank you
Michelle's Reply:
Date: May 12, 2020, 4:06 pm
Thank you for giving us a try. I hope your Grandma loved it!
Date: Apr 29, 2020
Name:
Lisa W
State/Province:MI
The arrangements were Beautiful for our Daughter Erin our Son in law James and our Granddaughter Ellie they made our granddaughter Ellie her own flower arrangement They were so happy with their gorgeous flowers. We Ordered our flowers and they sent them the same day as we found out they were having another girl we are so impressed with Austin's Flowers &Gifts. Thank you for giving us the ability to share this precious time with our families through flowers as we are all social distancing at this time. You really made our day. Many blessings to you your workers and your company.
Michelle's Reply:
Date: Apr 30, 2020, 12:29 pm
We are so happy to be able to help you show your excitement for your daughter, son-in-law and granddaughters news that they are expecting a baby girl. Congratulations! We appreciate your business!
Date: Jan 08, 2019
Name:
Pat W
State/Province:MI
I had a flower arrangement delivered to someone, they were delivered the next day and the flowers were beautiful.
Thank you
Date: Dec 17, 2018
Name:
Ann C
State/Province:MI
Absolutely gorgeous arrangement! Stunning on my table, thank you
Date: Nov 20, 2018
Name:
Amanda L
State/Province:MI
You guys exceeded my expectations! I ordered online around 9:00am and the flowers were delivered the same day before noon! They were exactly as I asked. Thank you very much. I will definitely be ordering again.
Michelle's Reply:
Date: Nov 20, 2018, 11:59 am
So glad you were pleased! Thank you for your business!
Date: Oct 18, 2018
Name:
Audrey S
State/Province:MI
Flowers are beautiful and they always are so fresh and last a long time!
Michelle's Reply:
Date: Oct 19, 2018, 10:40 am
We LOVE that you enjoyed your flowers! Thank you for your business!!!
Date: Sep 24, 2018
Name:
Barbara L
State/Province:MI
The arrangement was gorgeous.
Everyone commented on it.
Especially loved the Dahlias and
Irish flowers.
Michelle's Reply:
Date: Sep 24, 2018, 2:54 pm
Thank you for your business!!
Date: Jul 11, 2018
Name:
Lisa L
State/Province:MI
Austin’s did an amazing job on my flowers for my wedding on June 30, 2018. Every part of my experience with Austin’s was great. Judy is the sweetest, most sincere, and genuine lady I have met in my life. It was clear that she put a lot of heart and time into making my flowers look perfect. Thank you!
Michelle's Reply:
Date: Jul 17, 2018, 2:30 pm
Congratulations Again. Thank you for allowing us to help beautify your special day!
Date: Jun 06, 2018
Name:
Veronica L
State/Province:MI
A friend of mine lost a beloved pet suddenly and I wanted to send her a pick me up but had no idea what I should do. I called Austin’s and Michelle answered and was extremely helpful - she gave me several different options and once we decided on something - even offered same day delivery (which I was not expecting since it was the end of the day and close to closing)! They went above and beyond and the gift and flowers were perfect!
Michelle's Reply:
Date: Jun 12, 2018, 9:31 am
I am glad we exceed your expectations! Thank you for your business!
Date: May 15, 2018
Name:
Karla C
State/Province:MI
Beautiful arrangement and great service. A Sunday delivery for Mothers' Day!
Michelle's Reply:
Date: May 15, 2018, 8:20 am
Thank you for your business!
Date: May 05, 2018
Name:
Linda H
State/Province:MI
Abaolutly beautiful! I am always happy when i receive arrangement by Austin's.
Simply beautiful. Was sent by my Daughter Dominga Martinez!!
Date: May 02, 2018
Name:
Kelly M
State/Province:MI
Awesome job on my son’s girlfriends wrist corsage for prom! Matched dress beautifully!!! Will go there for all my flowers!!
Date: Apr 14, 2018
Name:
Janet D
State/Province:TX
Recipients very pleased with arrangement. Photo of such we saw was very nice. Very happy with what was sent.
Date: Apr 11, 2018
Name:
Stephanie M
State/Province:MI
GREAT CUSTOMER SERVICE
Michelle's Reply:
Date: Apr 11, 2018, 8:36 am
Thank you for your business! We appreciate it!
Date: Apr 03, 2018
Name:
Paul Janet D
State/Province:MI
We are SO pleased with the floral arrangements you have delivered to us from our children! They are creative and beautifully designed! Thank you!
We also are delighted that you will be doing floral wire service. We definitely will take advantage of this. Simply stated, " Austin's is Awesome!
Michelle's Reply:
Date: Apr 05, 2018, 12:43 pm
We are so happy you are pleased! Thank you for your continued support!
Date: Mar 31, 2018
Name:
Jeni H
State/Province:MI
The delivery of sunflowers was so beautiful!!
Michelle's Reply:
Date: Apr 02, 2018, 3:19 pm
We are so happy you enjoyed your delivery!
Date: Mar 23, 2018
Name:
Jeni H
State/Province:MI
Beautiful - absolutely beautiful arrangement.
Michelle's Reply:
Date: Mar 23, 2018, 8:01 am
Thank you for your business!
Date: Mar 09, 2018
Name:
Hannah V
State/Province:MI
Ordered flowers for my co-workers wife, after she had heart surgery. The flower arrangement turned out beautiful and it was absolutely perfect! Thank you guys so much!
Michelle's Reply:
Date: Mar 12, 2018, 10:54 am
We appreciate your business.
Date: Feb 20, 2018
Name:
AshLee H
State/Province:MI
The flowers were beautiful upon delivery. They began drooping within one day. I received them 2/14 and by 2/15 the tulips began drooping. By 2/16 the roses and daisies began drooping. I changed the water and removed dead flowers.
Michelle's Reply:
Date: Feb 20, 2018, 8:08 am
We are so sorry this happened. I would be more then happy to replace these flowers for you. Please contact us. 989-695-9100. We would love opportunity to make this right.
AshLee H's Reply:
Date: Feb 20, 2018, 8:52 am
Thank you. I will have my boyfriend contact you since he was the one that made the purchase. I appreciate your assistance.
Michelle's Reply:
Date: Feb 20, 2018, 10:36 am
We have spoken to him and resolved the issue. If there is anything else please do not hesitate to contact us.
Date: Feb 18, 2018
Name:
Jackie S
State/Province:MI
Vary nice arrangement job well done.
Michelle's Reply:
Date: Feb 18, 2018, 8:02 am
We appreciate your business.
Date: Jan 31, 2018
Name:
Lori T
State/Province:MI
What I ordered was not available so had to make a substitute. The substitute was not a colorful as I would have liked.
Michelle's Reply:
Date: Jan 31, 2018, 10:09 am
Thank you for your business. We apologize the color did not meet your expectations. We will better serve you in the future.
Date: Jan 03, 2018
Name:
Janet D
State/Province:TX
Beautiful
Arrangement that lasted and great customer service.
Michelle's Reply:
Date: Jan 08, 2018, 9:23 am
Jan- Thank you for the response. We appreciate your business!
Date: Jan 02, 2018
Name:
Patricia C
State/Province:MI
I ordered a large standing display at 4:00 pm the day before an 11:00 am funeral. I was skeptical but was thrilled to see it at the funeral and it looked absollutely stunning! Highy highly recommend this business - thank you!
Michelle's Reply:
Date: Jan 02, 2018, 12:42 pm
Thank you Patricia for giving us a chance! We appreciate your business.
Date: Dec 12, 2017
Name:
Paul N
State/Province:OR
Beautifully arranged and delivered on time with my message hand written. Love this place!
Heather's Reply:
Date: Dec 15, 2017, 3:11 pm
Thanks, Paul! We appreciate your business!
Date: Dec 01, 2017
Name:
Denise N
State/Province:MI
Beautiful arrangement. Beautifully done. Always top quality from Austins!
Michelle's Reply:
Date: Dec 01, 2017, 12:59 pm
So happy you loved it! We appreciate your business.
Date: Aug 20, 2017
Name:
Joseph G
State/Province:MI
The arrangement looked great and was delivered on time!
Michelle's Reply:
Date: Aug 28, 2017, 10:41 am
We appreciate you giving us try! Thank you for your business.
Date: Jul 15, 2017
Name:
Ashley T
State/Province:MI
The arrangement was beautiful and exactly like the picture but more beautiful in the real life!
Michelle's Reply:
Date: Jul 23, 2017, 1:43 pm
We appreciate your business!
Date: Jun 26, 2017
Name:
shellie b
State/Province:MI
great customer service regarding their arrangements.
